COVID-19 response
March 18, 2020

Positive COVID-19 case at New Horizon Co-op

Last update February 23, 2021

To our Members, Customers, and Owners of New Horizon Co-operative, 

We have learned that a second Team Member working at our Co-op has been confirmed to have COVID-19. To protect our community, we have taken the following actions:

• We have reviewed the Team Members work schedule and have asked other Team members that have had direct contact to self-isolate as well.

• We deep cleaned the location, paying particular attention to areas they have been and surfaces they contacted.

• When COVID-19 was confirmed, we contacted the public health authority and will comply with any directions they provide.

We appreciate the work being done by all our Team in serving the community and we are working to support them as we make our way through this pandemic together. That is why when any of our employees are feeling unwell or showing symptoms, they are directed to self-isolate at home and seek testing. We understand the impacts of COVID-19, which is why we want to be transparent and disclose broad details about the confirmed cases while ensuring the confidentiality of our team.

We wish a quick and safe recovery to each of the individuals who have been affected by this virus.

Our priority remains to keep our team members and customers safe and healthy while serving our friends and neighbours. We care greatly for the communities we work and live in and as a local, member-owned business, we take the responsibility to protect our communities seriously.

February 23, 2021February 19, 2021Trader Ridge Food Store, Grande Prairie
February 20, 2021February 17, 2021Trader Ridge Food Store, Grande Prairie